We’re still experiencing longer than usual fulfillment times for DTG, embroidery, and all-over print products, especially in the US. We’re working hard to improve these categories, mainly by investing in more printing equipment and hiring additional fulfillment staff. This week in Charlotte, we’ve grown our DTG output by 18% and our embroidery by 16% compared to the previous week. Our goal is to continue increasing our weekly output at a fast pace.
You can continue to expect shipping delays worldwide. It’s hard to give specific estimates because not all carriers update detailed data, and not all orders have tracking. As of now, we’ve observed that US domestic orders may take up to an additional 5 days on top of the estimated delivery time. Orders from the US to Canada can take an additional 7 days.

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